It’s a fact of life: most people can tell the genuine from the false. People know when the waitress is genuinely interested or just trying to be nice because “that’s what she’s paid to do”.
Good service, kindness, compassionate benevolence, helpfulness – these are qualities that will bring customers back again and again. People are quick to condemn, and quick to praise. Word gets around. Self-interest and greed bring about the death of a business.
So how can we help? Let us show you how you can use these positive qualities in your business to attract more custom and make a greater profit. Teaching businesses how to make more money is our business.
Listen to the story being read HERE!
Hm, very true! A little courtesy goes a long way.
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Can you say Dale Carnegie???
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😀 How to win friends and bleed people?
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😀 😀 “Good service, kindness, compassionate benevolence, helpfulness – these are qualities that will bring customers back again and again”
We’ll teach you how. 😎
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Sorry….
We’ll teach you how to be sincere etc.(My cat is a nuisance)
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!
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A new business?
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You’re welcome to try it!
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Show me the money.
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Money talks – and talks and talks…
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“Good morning sir! 🙂 How are you today! 🙂 Do you have anything interesting planned for today sir! 🙂 ”
“No, sod off with your feigned interest and mind your own business! 🙂 “
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Have you every thought of working in a supermarket, Pauline?
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My supermarket has been coached by your firm and the first part is a direct transcript of the repeated greeting I get [minus the ‘sir’ of course]. The second part is my silent answer 🙂
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I always tell them about the terrible case of runs I’ve had all morning!
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😀 😀 😀
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Why would I expect a person in a thankless, low-paying job to be genuinely cheerful, happy and solicitous? I would rather the canned courtesy than a surly, ill-tempered honest greeting in these circumstances. More civilized…if insincere. It reminds me of the Stanislovski method of acting, whereby if you go through the motions, sometimes it actually produces the desired emotions.
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I never thought of that – you always come up with something original… It is sort of like the Stanislovski method… !
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In other words, “fake it ’til you make it”. My personal motto. Have you ever done a fake smile for a minute?
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My new company here – Fake Smiles Ltd – (Let a fake smile take you that extra mile) – doesn’t just tell you how to genuinely look like you’re smiling, but it helps you to make money out of it!!!
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Impossible to do it for a whole minute without ending up laughing at yourself!
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Exactly!
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You mean – no one died?
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Very occasionally the inevitability of death is avoided!
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‘Have a good evening’ when it is already late is my favourite; even better than ‘Have a nice day’.
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“How’s your day been so far?” Grrrr.
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🙂
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I like, “How’s your day been so far?”
“Well, I dismembered the body and stashed the bits in the freezer, and that gave me a craving for gelato so I just thought I’d pop out and buy me one.”
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!! I agree, GRRRRRR. I always get such a craving for gelato after stashing a body!
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These ‘business teachers’ multiply like Drosophila flies in the lab. Twitter is crawling with them.
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Drosophila fulfil a purpose!!
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Oh yes, unlike the ‘big money gurus’ .
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Ha ha, there’s a lot of money to be had in fake customer care 🙂
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If only I could think of something to be good at faking that would sell!
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You presented the facts about business in an unique way. I liked it.
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Thank you.
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You make good points in an unique way. What you said is for the most part spot on!
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